At Duty Tire & Service Center, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website, you consent to the terms of this Privacy Policy.
Information We Collect
We collect both personal and non-personal information to provide better service and enhance your experience with us. The information we collect may include:
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Personal Information: This includes details such as your name, email address, phone number, and vehicle information when you contact us or schedule services.
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Non-Personal Information: This includes data such as your IP address, browser type, operating system, and website usage information that helps us analyze website performance and user behavior.
How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: We use your personal information to process service requests, schedule appointments, and provide the products and services you request.
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To Communicate: We may use your email or phone number to send updates regarding your service, promotions, or important notifications about your vehicle.
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To Improve Our Website and Services: We use non-personal information to analyze website traffic and improve the user experience. This helps us tailor our website and services to meet your needs better.
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To Process Payments: If you make a payment, your payment information will be used solely for the transaction and processed through secure payment gateways.
How We Protect Your Information
We take the security of your personal information seriously. To protect your data, we implement various security measures, including encryption and secure servers. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
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Service Providers: We may share information with trusted third-party service providers who help us with operations such as payment processing, email communications, and data analysis. These service providers are obligated to keep your information secure and only use it for the services they provide to us.
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Legal Requirements: We may disclose your personal information if required by law or in response to legal processes, such as subpoenas or court orders, to protect our rights or comply with legal obligations.
Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files that are stored on your device and help us remember your preferences and improve the functionality of our website.
You can adjust your browser settings to block cookies or alert you when cookies are being used. However, please note that some features of our website may not function properly if cookies are disabled.
Your Choices and Rights
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Accessing and Updating Your Information: You have the right to request access to the personal information we hold about you. If any of your information is incorrect or outdated, you can update it by contacting us.
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Opt-Out of Communications: If you no longer wish to receive promotional emails or communications from us, you can opt-out by clicking the unsubscribe link in the email or contacting us directly.
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Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. The revised policy will be effective when posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:
Duty Tire & Service Center
5220 Atlantic Ave,
Raleigh, NC 27616
USA
Phone: (919) 862-8500
Email: stvn1081@yahoo.com